I've owned and operated a personal lawn service business for five years, providing quality service and assistance to customers in my area.
At Harris & Harris, Ltd., I assisted customers with account creation and management, handled payments over the phone, and provided information about available accounts and services.
As a virtual Customer Service Agent at Alight, I used CRM software to document customer interactions accurately and resolved complaints professionally to support customer loyalty.
I also bring sales experience selling external buildings, along with appointment scheduling, cold calling, data entry, account management, and customer communication skills.
