Peter User
@peteruser10
Hospitality service professional leveraging tourism training and Microsoft Office skills to deliver exceptional guest experiences.
What I'm looking for
I’m a Hospitality and Tourism Management student with hands-on experience delivering high-standard front-of-house service and outside catering support. I’m customer-oriented, calm under pressure, and focused on creating a great first impression for every guest.
At Sarova Outside Catering, I worked as a casual waiter during corporate and private events, delivering food and beverage service and coordinating with the catering team to ensure seamless execution. I take pride in supporting guest satisfaction through consistent service and clear teamwork.
In my hotel service roles at Sagas Hotel and Delta Hotel, I provided attentive table service, managed guest inquiries in fast-paced settings, and maintained cleanliness and strict hygiene standards. I also welcomed guests, processed orders accurately, and supported daily restaurant operations with dependable side-work.
I’m currently seeking to leverage my hospitality training and computer proficiency to deliver exceptional guest experiences. I bring strong communication, conflict resolution, and upselling ability, backed by real operational experience and a commitment to service excellence.
Experience
Work history, roles, and key accomplishments
Service Professional
Sagas Hotel
Provided attentive table service and handled guest inquiries in a fast-paced environment. Maintained dining area cleanliness and adhered to strict hygiene standards.
Service Professional
Delta Hotel
Welcomed guests and processed orders accurately to create a positive first impression. Assisted with daily restaurant operations and side-work to support the service team.
Waiter (Outside Catering)
Sarova Outside Catering
Delivered high-standard food and beverage service during corporate and private events. Coordinated with the catering team to support seamless event execution and guest satisfaction.
Education
Degrees, certifications, and relevant coursework
Machakos University
Bachelor’s Degree, Hospitality and Tourism Management
Pursuing a Bachelor’s degree in Hospitality and Tourism Management at Machakos University. Currently enrolled.
Weithaga Boys High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2013 - 2016
Completed secondary education and earned the Kenya Certificate of Secondary Education (KCSE) from 2013 to 2016.
Redeemed College
Certificate in Computer Studies, Computer Studies
Completed a Certificate in Computer Studies at Redeemed College in March 2016.
Bishop John Mahiaini Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
2004 - 2012
Completed primary education and earned the Kenya Certificate of Primary Education (KCPE) from 2004 to 2012.
Availability
Location
Authorized to work in
Job categories
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