Patricia adaka
@patriciaadaka
Experienced hospitality professional specializing in luxury food and beverage service.
KenyaWhat I'm looking for
I am a dynamic, service-oriented hospitality professional with over three years of experience in luxury food and beverage operations, bar management, and guest service.
I have managed daily bar and restaurant operations, trained and supervised junior staff, coordinated table service, and supported promotional events that increased revenue and customer loyalty.
My strengths include menu presentation, order accuracy, beverage pairing, cash handling, and strict adherence to hygiene and international hospitality standards, enabling exceptional dining experiences in high-volume environments.
I remain calm under pressure, work well with multicultural teams, and am dedicated to delivering world-class service and advancing within the cruise hospitality industry.
Experience
Work history, roles, and key accomplishments
Manager – Bar & Waitstaff
Mercury Sports Bar & Hotel
Feb 2024 - Present (1 year 8 months)
Managed bar and waitstaff operations, implemented two process improvements adopted by management, and supported live event delivery while improving report accuracy and interdepartmental communication.
Waitress Supervisor
Mercury Sports Bar & Hotel
Jan 2022 - Jan 2024 (2 years)
Supervised waitstaff to deliver personalized dining service, coordinated seating and reservations during peak hours, and developed training materials on hygiene and service techniques.
Hospitality Trainee
Meridian Hotel & Restaurant
Jan 2021 - Nov 2021 (10 months)
Rotated across restaurant, bar, reception, and housekeeping to develop broad hospitality skills, supported banquet setups, and completed food hygiene and customer service training.
Education
Degrees, certifications, and relevant coursework
New Birth Institution College - Machakos
Diploma, Hospitality Management
Completed a Diploma in Hospitality Management focusing on practical hospitality operations and service standards.
New Horizon Secondary School - Machakos
High School Diploma, General Secondary Education
Obtained a High School Diploma with a foundation in general secondary education.
Availability
Location
KenyaAuthorized to work in
Job categories
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