Margaret Kamau

I’m a skilled and versatile hospitality worker with experience as a Waitress and Housekeeper, focused on delivering exceptional customer service and a positive guest experience. I welcome guests, present menus, and provide menu information, while ensuring prompt, courteous service that supports repeat clientele.

I manage multiple tasks with confidence—taking and delivering orders accurately, addressing special requests or dietary restrictions, and maintaining high hygiene standards through cleaning and organization of guest rooms, dining areas, and public spaces. I also monitor housekeeping supplies, restock as needed, and collaborate effectively with kitchen, housekeeping, and management teams to ensure smooth, efficient operations and timely service.