Peter Eze

At Honeytreat Trade Academy (HTA), I coordinate day-to-day operations and respond to inquiries from staff, trainees, and stakeholders. I document, follow up on, and escalate service and operational issues to the appropriate personnel.

I support onboarding and orientation for new trainees and stakeholders, and monitor feedback to identify recurring concerns. I coordinate with instructors and internal teams to help resolve issues affecting daily operations.

I prepare operational reports and management updates using Excel and Google Workspace. I also coordinate procurement and vendor communication, following up on outstanding requirements.

Earlier, in operations and customer-facing roles in Lagos, I supported customers, clients, staff, and vendors, and helped resolve complaints by identifying causes and coordinating solutions. I hold an HND in Hospitality Management and certifications in operations management, hospitality quality management, and CPR, AED, and First Aid.