Lilian User
@lilianuser5
Customer support professional focused on clear communication, fast problem-solving, and excellent client care.
What I'm looking for
I’m a customer-focused, detail-oriented professional with strong communication skills and hands-on training in customer service. I enjoy handling inquiries, resolving issues, and delivering friendly, reliable support that keeps clients satisfied.
Through my customer service training experience, I supported real client interactions across calls, email, and chat. I demonstrated problem-solving in fast-paced situations, managed complaints professionally, and kept tasks moving with strong time management.
I’m also comfortable with administrative responsibilities that support customer journeys—such as scheduling and coordinating activities, maintaining records, and ensuring logistics run smoothly. I use Microsoft Office tools to stay organized and effective in day-to-day support work.
Beyond customer support, I’ve strengthened my coordination skills through university-level event planning. I communicated with participants and vendors, maintained records, and handled logistics efficiently, which helped me build confidence in managing responsibilities end-to-end.
Experience
Work history, roles, and key accomplishments
Customer Service Trainer
Lagos Aviation School
Provided customer service training and handled client inquiries by resolving issues professionally to ensure satisfaction. Managed administrative tasks such as scheduling and coordination across fast-paced service scenarios.
Event Planning Coordinator
University of Benin
Organized and coordinated university-level events by communicating with participants and vendors and managing event logistics. Maintained records and supported smooth execution in time-sensitive settings.
Education
Degrees, certifications, and relevant coursework
University of Benin
Bachelor of Science, Anatomy
2021 - 2025
Bachelor of Science in Anatomy at the University of Benin from August 2021 to January 2025.
Availability
Location
Authorized to work in
Job categories
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