Open to opportunities

Peter Emmanuel

@peteremmanuel

Message

I coordinate logistics, remote teams, schedules, and customer escalations to keep operations running smoothly.

Nigeria

Message

What I'm looking for

I’m seeking a remote operations, administrative, or customer support role where I can coordinate teams, manage schedules and deliveries, resolve escalations, and strengthen day-to-day workflows.

At Dellyman, I coordinate daily dispatch operations, assign rider orders, manage escalations, supervise teams, and track branch resources and finances.

I've also supported high-volume administration at Westend Sportbar & Lounge, led hospitality teams at Vajane Hotel & Suites, and managed field acquisition teams for MYSOL ENGIE and MTN Nigeria's MoMo Payment Service Bank. Across these roles, I’ve kept schedules organized, resolved customer concerns, trained teams, and delivered clear operational reporting.

I’m remote-ready and use Google Workspace, Google Calendar, inbox management, and Google Meet to coordinate work effectively. I’m currently pursuing a B.Sc. in Entrepreneurship and looking to bring my logistics, administrative, and customer support experience to a remote team.

Experience

Work history, roles, and key accomplishments

Current

Logistics Operational Coordinator

Current

Dellyman

Jan 2024 - Present (2 years 7 months)

Coordinate daily dispatch operations and assign orders to riders, ensuring timely deliveries. Manage escalations, supervise and train team members, and oversee branch performance and financial tracking.

Logistics dispatch management Team Supervision Customer Support Escalation Handling Google Workspace Google Calendar Google Meet

Administrative Assistant

Westend Sportbar & Lounge

Jan 2022 - Dec 2023 (1 year 11 months)

Managed high-volume emails, calls, and schedules to ensure smooth daily operations. Acted as liaison between management, staff, and customers, and maintained confidential records.

Email Management Call Handling Scheduling Google Calendar Google Meet Record keeping Confidentiality

Supervisor

Vajane Hotel & Suites

Jan 2021 - Dec 2022 (1 year 11 months)

Conducted staff evaluations and trained teams to meet operational standards. Resolved complex customer complaints and reported daily operational updates and sales summaries to management.

Training Customer Complaint Resolution Reporting Operations Management

Sales Agent / Canvassing Team Lead

MYSOL ENGIE & MTN Nigeria

Jan 2020 - Dec 2022 (2 years 11 months)

Led field teams in agent and customer acquisition. Provided product guidance, resolved concerns, and escalated technical issues while maintaining strong customer relationships.

Sales Team Leadership Customer Acquisition Problem Solving

Sales Agent / Canvassing Team Lead

MYSOL ENGIE & MTN Nigeria (MoMo Payment Service Bank)

Jan 2020 - Dec 2022 (2 years 11 months)

Led field teams in agent and customer acquisition. Provided product guidance, resolved concerns, and escalated technical issues while maintaining strong customer relationships.

Team Leadership Customer Acquisition Product Guidance Problem Solving

Teaching Staff

Kemmaysam High School

Jan 2014 - Dec 2019 (5 years 11 months)

Developed and implemented engaging lesson plans aligned with curriculum standards. Created and graded assignments, maintained records, and communicated with parents on student performance.

Lesson Planning Curriculum Development Grading Record keeping Classroom Management

Public Health Facilitator

Society for Family Health

Jan 2014 - Dec 2016 (2 years 11 months)

Planned and delivered workshops on hygiene, nutrition, and disease prevention. Connected individuals to healthcare services and collected community data to track project progress.

Workshop Facilitation Health Education Data Collection Reporting Community Outreach