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chinwe IfediozorCI
Open to opportunities

chinwe Ifediozor

@chinweifediozor

Operations Manager and administrative professional delivering seamless office operations and customer service.

Nigeria
Message

What I'm looking for

I’m looking for a reception and administrative role where I can leverage my operations and customer service experience to keep the front desk organized, support smooth workflows, and deliver friendly, accurate service.

I’m an Operations Manager and administrative professional with a strong foundation in front-desk management, customer service, and day-to-day office operations. I’m known for handling incoming documents efficiently, welcoming visitors with a friendly, professional approach, and keeping reception and operations running smoothly.

In my recent roles, I’ve driven logistics and event execution—planning end-to-end rental logistics for high-volume orders, optimizing delivery routes, and improving on-time fulfillment. I also lead process and inventory improvements by redesigning warehouse storage layouts, implementing preventive maintenance, and strengthening quality control through SOPs and performance coaching.

Across procurement, client experience, and operations, I manage quotes, bookings, invoicing, vendor negotiations, and procurement workflows. I bring structured record-keeping, strong communication, and adaptability—ready to step into reception and administrative responsibilities that support teams, delight customers, and keep operations organized and on track.

Experience

Work history, roles, and key accomplishments

DH
Current

Operations Manager

Dribix Rentals (Hybrid)

Jan 2026 - Present (6 months)

Spearheaded end-to-end event logistics for 40+ high-volume rental orders monthly, including delivery route optimization and on-time fulfillment. Led warehouse process and inventory improvements, team leadership, procurement/vendor negotiation, client account handling, and digital asset tracking to reduce costs and prevent stockouts.

DH

Operations Assistant

Dribix Rentals (Hybrid)

May 2024 - Dec 2025 (1 year 7 months)

Assisted with preparation, packing, and quality control of rental inventory and supported delivery and pickup coordination. Served as a primary point of contact for client inquiries, supported order processing (quotes, bookings, invoicing), and maintained records for equipment usage, repairs, and maintenance.

HR

Administrative/Customer Service Officer

HTT Academy (Remote)

Jan 2024 - Dec 2024 (11 months)

Oversaw day-to-day academy operations, including administrative tasks such as scheduling, record-keeping, and correspondence. Managed fees and payments, maintained player and parent databases, handled registrations and scholarship applications, coordinated communications with coaches and parents, and supported customer inquiries and enrollments.

NL

Procurement & Logistics Officer

Nexant Consulting Limited

Jan 2021 - Jan 2023 (2 years)

Coordinated and participated in physical and virtual meetings, documenting meeting notes and tracking project progress through timely updates and communication logs. Managed stock inventory and purchasing needs under direction of a superior and supported company events and document preparation.

FC

Senior Health Attendant

Federal Medical Center

Jan 2019 - Jan 2021 (2 years)

Provided support to healthcare professionals as required, including ensuring patients received timely meals and appropriate care. Maintained a conducive hospital environment for patients, staff, and patient relatives, and completed additional duties assigned by superiors.

CL

Logistics/Sales Officer

Clarion Medical Limited

Aug 2016 - Jan 2017 (5 months)

Managed preparation of waybills and invoices, including proforma invoices, and communicated product availability and updates to customers. Posted and reconciled deposits and payments with the accounts department and used Microsoft Excel to transfer daily sales data from the ledger to report sheets.

CL

Receptionist

Clarion Medical Limited

Feb 2015 - Jul 2015 (5 months)

Managed receipt and distribution of incoming documents, including mails and parcels, ensuring timely delivery to intended recipients. Welcomed and assisted visitors as the company’s primary representative, supporting cross-department collaboration and other tasks assigned by a superior.

IC

Administrative Officer (Contractual)

INTRED Company

Jan 2023 - Present (3 years 6 months)

Provided general office and administrative support, including answering phones, scheduling appointments, managing correspondence, and coordinating travel arrangements for clients. Handled customer support and administrative processes such as invoicing, refunds/cancellations, record-keeping, expense reporting, payroll support, and HR-related onboarding and employee records support.

Education

Degrees, certifications, and relevant coursework

Yaba College of Technology logoYT

Yaba College of Technology

HND, Hospitality Management

2020 - 2023

Earned an HND in Hospitality Management at Yaba College of Technology from 2020 to 2023.

FS

Federal Government Girls' College, Sagamu

Secondary School Certificate, Secondary Education

2005 - 2011

Completed secondary education and obtained a Secondary School Certificate at Federal Government Girls' College, Sagamu (2005–2011).

Tech stack

Software and tools used professionally

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