At Wadi Degla Sports Club, I manage customer relationships across communication channels and keep client records, follow-ups, applications, and service requests current in CRM systems.
I prepare regular reports on customer service and sales activities, coordinate with colleagues to follow through on requests, and average Ksh 4.9 million per month in membership sales.
At TechnoBrain Ltd - Zuku Africa, I contacted existing and prospective customers, supported sales conversion, and responded to customer and social media enquiries.
Earlier, I supported marketing and front-office communications at Safari Park Hotel and coordinated conferences, events, and media interviews at Elea Africa Ltd. I use CRM platforms, Google Workspace, Microsoft Office, and collaboration tools in my work.
