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Rafaela Batista

@rafaelabatista

Commercial analyst at Acura Tecnologia who analyzed sales indicators and created performance reports in Excel and Salesforce.

Brazil

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What I'm looking for

I’m seeking an internship where I can develop in data analysis, processes, and systems while contributing organization, analytical reasoning, and business perspective.

At Acura Tecnologia, I analyzed commercial indicators and prepared performance reports using Excel and Salesforce to support decision-making.

I managed a client portfolio and tracked the sales pipeline in Salesforce, while supporting the sales team with technology solution sales processes.

I also coordinated with technology, operations, and clients, and followed projects and requests related to technology solutions.

Earlier, at GKS Geradores, I supported clients and field technicians, planned logistics, and prepared and analyzed budgets in Excel. I’m studying Systems Analysis and Development at Universidade FMU and am building my skills in SQL and Power BI.

Experience

Work history, roles, and key accomplishments

Analista Comercial Jr

Acura Tecnologia

Feb 2021 - Jul 2025 (4 years 5 months)

Managed client portfolio and commercial pipeline in Salesforce, supported sales processes, analyzed commercial indicators, and prepared performance reports using Excel and Salesforce.

Salesforce Excel CRM Pipeline Management performance reporting SLA Management Project Coordination

Analista Comercial Jr – Dados & Operações

Acura Tecnologia

Feb 2021 - Jul 2025 (4 years 5 months)

Managed client portfolio and commercial pipeline in Salesforce, supported sales processes, analyzed commercial indicators, and prepared performance reports using Excel and Salesforce. Coordinated with technology, operations, and clients, ensuring SLA compliance and organizing commercial demands.

Salesforce Excel CRM Pipeline Management Data Analysis Reporting SLA Management Project Coordination

Assistente Comercial

GKS Geradores

Jan 2016 - Dec 2020 (4 years 11 months)

Provided customer service, supported field technicians, planned logistics, controlled operational demands and deadlines, and prepared and analyzed budgets using Excel.

Excel Customer Service Logistics Planning Budgeting Process Organization