Looking for a job

Izabella Athayde

@izabellaathayde

Bilingual administrative professional with experience supporting legal, operational, and executive teams in fast-paced environments.

Brazil

Message

What I'm looking for

I'm looking for a long-term remote role where I can support executives and teams, improve processes, and help operations run smoothly. I value a collaborative environment with clear communication, constructive feedback, and opportunities for professional growth, where I can make a meaningful, long-term impact.

I'm an administrative and operations professional with nearly four years of experience supporting executives, attorneys, and international clients in remote and hybrid environments. My background spans legal, logistics, customer service, and corporate operations, where I've managed calendars, coordinated meetings and travel, maintained CRM systems, prepared reports and documentation, tracked deadlines, and supported day-to-day business operations.

I enjoy creating structure, improving processes, and helping teams stay organized and efficient. I'm fluent in English and Portuguese, with professional proficiency in Spanish, and I'm comfortable working across cultures and time zones.

I'm tech-savvy and quick to learn new systems, with experience using Microsoft Office, Google Workspace, Salesforce, Bitrix24, HubSpot, Microsoft Teams, Zoom, Trello, and ChatGPT.

Outside of work, I enjoy reading, creative writing, and learning new skills. I'm looking for a long-term remote opportunity where I can continue growing professionally while contributing to a collaborative, supportive team that values initiative, continuous improvement, and strong communication.

Experience

Work history, roles, and key accomplishments

Trilingual Legal Assistant/Case Manager

Kevin E. Glory Law Offices

Aug 2025 - Jul 2026 (11 months)

Supported personal injury litigation and insurance claims by preparing demand packages and managing case files, deadlines, and attorney calendars. Coordinated with clients, adjusters, and medical providers, and provided English–Portuguese–Spanish interpretation/translation to support case communications and client intake.

Legal Case Management Demand Packages Legal Correspondence Bitrix24 Client intake Police Report and Billing Records Management Executive Support Travel Coordination Client Communication CRM Microsoft Office Google Workspace

Office & Executive Assistant

Baggio Multimodal Logistics

Jul 2024 - Oct 2024 (3 months)

Managed purchasing activities, budget tracking, and administrative operations while maintaining documentation, reviewing contracts, and monitoring deadlines for compliance. Coordinated executive calendars, meeting scheduling, and travel itineraries, and supported HR onboarding/offboarding and employee documentation.

Purchasing Support Budgeting Administrative Operations Document Management Contract Review Scheduling Itineraries Administrative Support HR Onboarding Offboarding HR Documentation Benefits Administration Marketing Support ESG Project Support Office Administration Microsoft Office OneNote

Administrative Assistant

Union Social Eatery

Sep 2023 - May 2024 (8 months)

Managed document reception, distribution, and filing to ensure accurate record organization and accessibility. Coordinated purchasing with suppliers, supported customer requests through phone/email/in-person communication, and prepared employee schedules and weekly shifts.

Purchasing Coordination Supplier Communication Shift Scheduling Administrative Documentation Financial Support Excel

Customer Service Associate

Amazon

Apr 2023 - Aug 2023 (4 months)

Provided bilingual customer support via chat and phone for U.S. and Brazilian retail markets, resolving customer inquiries while following privacy, security, and confidentiality guidelines. Investigated and resolved issues, handling case transfers and escalations to internal teams while maintaining a 94% customer satisfaction score.

Bilingual Customer Service Customer Support Confidentiality Problem Solving Case Transition Escalation Handling

Network Development & Mgmt Intern

Renault Group

May 2021 - Dec 2022 (1 year 7 months)

Processed legal documents, terms, and contracts while ensuring accuracy and compliance with internal procedures. Produced data reports for regional network operations, managed databases and global website updates, and supported back-office documentation and operational reporting.