Peace Udo
@peaceudo
Customer-focused Customer Service Representative and Sales professional improving satisfaction and driving revenue.
What I'm looking for
I am a dedicated customer service and sales professional with hands-on experience across retail, hospitality, and corporate environments, complemented by part-time financial accounting responsibilities. I have a track record of resolving customer issues, building lasting client relationships, and supporting operational teams to deliver timely service and achieve revenue goals.
In my current roles I manage sales of heavy equipment across industrial sectors and oversee daily accounting operations for a church, producing monthly and annual financial reports and assisting budget monitoring. I bring strong communication, conflict resolution, CRM, and record-keeping skills, and I am committed to improving customer experiences and contributing to organizational success.
Experience
Work history, roles, and key accomplishments
Financial Accountant
Church of God Mission International (HOP)
Jan 2025 - Present (9 months)
Oversee daily accounting operations, record donations and expenses, and prepare monthly and annual financial reports to ensure transparency and budget compliance.
Sales Representative
PVAZ Equipment Hub
Jan 2024 - Present (1 year 9 months)
Promoted and sold heavy-duty equipment to oil & gas, marine logistics, dredging, and automotive clients, negotiated contracts and expanded the customer base through market research.
Customer Service Representative
WhiteTree Lagos
Jan 2023 - Dec 2024 (1 year 11 months)
Managed and resolved customer complaints, conducted satisfaction surveys to drive service improvements, and communicated promotions and product information to customers.
Front Desk Officer
Half Calf Court Hotel
Jan 2021 - Dec 2021 (11 months)
Managed guest check-ins and check-outs, handled inquiries and phone calls, and maintained accurate daily reports and guest records to ensure a welcoming experience.
Customer Service Representative
Premier Lotto
Jan 2018 - Dec 2019 (1 year 11 months)
Ensured compliance with company policies, monitored transactions for unusual activity, and informed customers about promotions and product details to support operations.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Science, Business Management
2017 - 2021
Completed a Bachelor of Science in Business Management at the University of Calabar from 2017 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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