Emerald Udo

I am a dedicated customer-service and sales professional with hands-on experience across hospitality, retail, and equipment sales, complemented by part-time financial accounting responsibilities. I deliver measurable improvements in client satisfaction, build long-term relationships, and consistently meet revenue and operational targets.

At PVAZ Equipment Hub I promoted heavy-duty machinery to sectors including oil & gas and marine logistics, negotiated contracts, and expanded the customer base through market research and strong client management. In prior customer-service roles I resolved diverse complaints, conducted satisfaction surveys, and ensured compliance with company policies to protect customers and company interests.

Concurrently I oversee daily accounting operations for Church of God Mission International, preparing budgets and monthly and annual financial reports to maintain transparency and fiscal control. I thrive in collaborative teams, prioritize clear communication, and aim to contribute to organizational growth through reliable service and disciplined record-keeping.