Payton Moran

Responsible for managing and expanding a portfolio of Alyce’s customers post-acquisition by Sendoso. Focused on ensuring smooth migration, product adoption, and customer satisfaction while driving upsell opportunities. Achieved a 105% retention rate for Q4 through personalized service and strategic guidance.

Managed a $1.2 million book of business, ensuring high customer satisfaction and retention. Focused on product education and strategy development to drive engagement and ROI for clients. Collaborated with teams to create tailored solutions for client needs.

Led sales efforts targeting small-to-medium-sized businesses, managing the sales cycle from prospecting to closing. Built relationships with decision-makers and tailored solutions to meet client needs, consistently surpassing sales targets.

Conducted high-volume prospecting to generate qualified leads through various outreach methods. Collaborated with sales leadership to secure meetings and qualified leads for Account Executives.

Generated new business opportunities by managing territory and conducting outreach for IBM Watson Health's AI feature. Utilized CRM tools for lead generation and scheduling product demos.

Assisted with data organization and reporting for potential investors. Supported inventory management and administrative duties to ensure smooth office operations.

Managed financial data and investment information for potential investors. Assisted with inventory management and provided administrative support across departments.

Bachelor of Arts in Political Science, focusing on the study of government systems, political behavior, and public policy. Developed critical thinking and analytical skills through coursework and research projects.

Completed coursework in various disciplines, enhancing knowledge and skills in critical analysis and communication. Engaged in campus activities that fostered leadership and collaboration.