At Capital One, I own product discovery and the end-to-end Salesforce GTM systems roadmap, aligning CRM architecture with revenue goals alongside operations and executive leadership.
I design Salesforce data models, automations, and reporting dashboards to improve pipeline visibility and forecasting accuracy. I also champion AI-assisted tools and generative AI frameworks for documentation, operational workflows, and release readiness.
At Canon USA, Inc., I led Salesforce application development and directed platform security and data access strategy, including role hierarchies that supported organizational restructuring and compliant onboarding and offboarding.
Earlier, I served as the Salesforce CRM owner at FalconStor Software, Inc. and led the enterprise Salesforce rollout at DealerTrack, Inc. I hold seven Salesforce certifications, including Sharing and Visibility Architect and AI Associate.
