pavithra r

Pavithra R is a dedicated Software Engineer with a strong focus on customer support, ensuring seamless technical assistance and issue resolution. I have a extensive experience in troubleshooting, and reporting tools, enabling her to provide quick and effective solutions to customer queries. Also, have a expertise in Fresdesk, GitLab, Power BI, PostgreSQL and Jaspersoft Reports. Also, skilled in handling enterprise applications, ensuring their smooth functionality while optimizing performance for end users. With a problem-solving mindset and excellent communication skills, effectively interacts with clients, understands their concerns, and delivers precise solutions. Have highly proactive in identifying potential issues and implementing preventive measures to enhance customer satisfaction. I'm continuously strives to improve the customer experience by delivering high-quality support and service.