Paul Hickey
@paulhickey
Multilingual sales professional with expertise in translation and localization.
United StatesWhat I'm looking for
I am a multilingual sales professional with extensive experience in the Translation & Localization industry. My proven ability to grow global accounts and close six-figure deals has allowed me to manage full-cycle sales—from prospecting through onboarding—for clients across healthcare, insurance, and technology sectors. I am fluent in Italian and Spanish, which enhances my capability to connect with diverse clients and understand their unique needs.
At CyraCom International, I managed a portfolio of over 400 clients, building a strong pipeline from a base of 6,000+ OPI accounts through strategic, data-driven outreach. I successfully closed multiple high-value deals, including one-time projects exceeding $50K and annual contracts over $100K. My role involved conducting over 150 client meetings annually, where I presented directly to stakeholders, ensuring seamless quoting and execution in collaboration with project managers.
My previous experience at Guitar Center honed my leadership skills, where I consistently exceeded sales targets and mentored junior staff. I am now seeking to contribute to a high-performing, international team like GPI's, where I can leverage my skills in client success and localization technologies.
Experience
Work history, roles, and key accomplishments
Inside Sales Consultant
CyraCom International, Inc.
Aug 2022 - Present (2 years 11 months)
Managed a portfolio of over 400 Translation & Localization clients, building a strong pipeline through strategic, data-driven outreach. Closed multiple high-value deals, including $50K+ one-time projects and $100K+ annual contracts across healthcare, insurance, and education sectors. Spearheaded CyraCom’s inside sales pilot for T&L, creating the role’s strategy, tools, and cadence from the ground
Contract Marketing & Outreach Associate
Australis Localization
Jul 2021 - Present (4 years)
Developed English-language marketing collateral for a LATAM-based localization provider, enhancing their market presence. Initiated strategic outreach campaigns to introduce services to prospective U.S. clients. Supported positioning and messaging as Australis sought to expand into the U.S. market.
Sales & Training Manager
Guitar Center, Inc.
Jan 2010 - Present (15 years 6 months)
Held various leadership positions including Sales Manager and Sales and Training Manager, demonstrating strong career progression. Recognized for consistently exceeding sales targets and effectively mentoring junior staff across multiple departments. Specialized in high-value sales and customer relationship management within a dynamic retail environment.
Education
Degrees, certifications, and relevant coursework
LYLaGuardia Community College, City University of New York
Associate of Arts, Linguistics
Completed an Associate of Arts degree with a focus on Linguistics. Gained foundational knowledge in the study of language.
HYHunter College, City University of New York
Bachelor of Arts, Italian Language and Culture
Focused on Italian Language and Culture, with a minor in Spanish Language and Culture. Developed strong linguistic and cultural understanding.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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