Paul Ayinor
@paulayinor
Tech-savvy customer support professional with a passion for client satisfaction.
What I'm looking for
I am a highly motivated customer support professional with over two years of experience providing remote service for international companies. My background in Computer Science, combined with certifications in Virtual Assistance and Microsoft Office, equips me with a strong mix of technical and communication skills. I am eager to enhance customer satisfaction and contribute to a dynamic remote team.
In my role as an Appointment Setter at Better Future Solar Water, I successfully scheduled and coordinated over 250 virtual appointments monthly, leading to a 35% increase in demo conversions. My ability to utilize CRM tools effectively allowed me to manage leads and track follow-ups efficiently. I consistently exceeded monthly KPIs and received recognition for my outstanding outreach performance.
As an Administrative Support Specialist at Clerix Operations, I provided high-level administrative support to executives, managing calendars, coordinating meetings, and handling confidential information with discretion. My organizational skills and attention to detail helped streamline internal workflows and enhance operational efficiency. I am passionate about leveraging my skills to contribute positively to my next role.
Experience
Work history, roles, and key accomplishments
Appointment Setter
Better Future Solar Water
Apr 2022 - Present (3 years 3 months)
Scheduled and coordinated over 250 virtual appointments with potential clients monthly, resulting in a 35% increase in demo conversions. Utilized CRM tools to manage leads, track follow-ups, and maintain updated customer records.
Administrative Support Specialist
Clerix Operations
Sep 2020 - Present (4 years 10 months)
Provided high-level administrative support to executives, including calendar management, meeting coordination, and travel planning. Handled confidential information with discretion and maintained organized digital filing systems using Google Workspace and Microsoft Office.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture, Abeokuta
B.Sc., Computer Science
Studied Computer Science at the Federal University of Agriculture, Abeokuta, Nigeria. Gained foundational knowledge and practical skills in various aspects of computer science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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