Open to opportunities

Miss Clemency

@missclemency

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Experienced operations manager with a strong background in customer service.

Canada

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What I'm looking for

I seek a role that values collaboration, offers growth opportunities, and challenges my skills.

I am a dedicated professional with over five years of experience in providing high-quality customer service and operational management. My journey has equipped me with a robust understanding of accounting standards, payroll processing, and project management, allowing me to excel in diverse environments. I pride myself on my ability to foster productive relationships and deliver exceptional results through effective communication and collaboration.

In my most recent role as an Administrative Assistant at Bunzl Canada Inc., I honed my skills in office management, customer relations, and document organization. My previous experience as an Operations Manager at Uniform Central further solidified my expertise in managing budgets, optimizing supply chain operations, and enhancing customer satisfaction. I am committed to continuous learning and professional growth, always seeking opportunities to improve processes and drive excellence.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Bunzl Canada Inc.

Apr 2022 - Oct 2023 (1 year 6 months)

Provided high-quality customer service and administrative support, managed multi-line phone systems, maintained confidentiality of sensitive information, and optimized office supply inventory management. Improved document organization and ensured efficient retrieval of records.

Customer Service Office Management Confidentiality Inventory Management Communication Microsoft Office Calendar Management Problem Solving Time Management

Operations Manager

Uniform Central

Jun 2017 - Jan 2022 (4 years 7 months)

Supervised operations staff, developed systems to improve quality and efficiency, managed budgets, and enhanced customer satisfaction. Fostered a positive work environment and optimized supply chain operations through strategic vendor partnerships.

Operations Management Budget Management Customer Satisfaction Team Leadership Supply Chain Management Project Management Communication Problem Solving

Administrative Assistant

Bola Educational Institutions

Mar 2014 - Feb 2015 (11 months)

Provided administrative support by managing phone systems, maintaining confidentiality, and improving document organization. Fostered a positive work environment through effective communication and relationship building.

Administrative Support Communication Confidentiality Teamwork Problem Solving Time Management Customer Service

Education

Degrees, certifications, and relevant coursework

Camosun College

Post Degree Diploma, Human Resource Management

2015 - 2016

Completed a post degree diploma in Human Resource Management and Leadership, focusing on effective HR practices and leadership skills necessary for managing human resources in various organizational settings.

Presbyterian University College

Bachelor of Science, Accounting and Finance

2010 - 2013

Grade: Second Class (Upper Division)

Earned a Bachelor of Science in Accounting and Finance, covering essential accounting principles, financial management, and analytical skills needed for effective financial decision-making.