Jay Salazar

I am an intuitive and detail-oriented professional with extensive experience in customer service and project management. Throughout my career, I have honed my resource management and curatorial abilities, ensuring the smooth functioning of services and the handling of collections. I possess excellent communication and social skills, allowing me to effectively interact with patrons and colleagues. With a holistic perspective and keen attention to detail, I approach every task with empathy and precision.

I hold a Bachelor of Arts degree in Visual Arts, Design, and Communications from the University of Toronto. During my time at the university, I worked as an Access Services Generalist at the University of Toronto (OISE), where I provided front-line patron and customer service. I also managed projects within a team and independently, demonstrating my ability to work collaboratively and take initiative.

In my role as an Exit Control Specialist at Thomas Fisher Rare Books, I focused on the protection of the collection and provided direct services to patrons. I excelled in records management, data entry, and customer relations. Additionally, I have experience in photography, design, video editing, and teaching.

As a Guest Services Manager at Casa Loma, I successfully managed day-to-day operations, scheduled staff members, and maintained excellent customer relations. I am proficient in software such as Adobe Photoshop, Illustrator, Final Cut Pro, and Premiere Pro. My time as a Visual Merchandiser and Sales Representative at H&M further enhanced my customer service and visual display skills.