I've led daily preschool operations for 200+ students at Dream High Preschool, coordinating schedules, admissions, confidential records, service delivery, and more than 20 annual events.
I supervised and coached a team of 10 staff while managing relationships with 150+ parents and guardians, resolving sensitive concerns and supporting consistent service.
At Driven Brands Inc. (Maaco), I handled 60–80 customer interactions daily and coordinated 125+ weekly appointments through internal CRM systems. I partnered with technicians and internal teams to improve operational efficiency while protecting confidential information.
My experience at Milky Lane Cafe also includes staff training, scheduling, inventory, purchasing, reporting, billing, cash reconciliation, and maintaining safety and quality standards.
