PAPatrick A Anthony
@patrickaanthony
Experienced IT technician and help desk manager focused on reliable support.
United StatesWhat I'm looking for
I am an IT technician and help desk manager with 12+ years' experience delivering hands-on repair, deployment, and support across retail, hospitality, transportation, and institutional environments.
I have run a repair business diagnosing and fixing desktops, laptops, tablets, and POS equipment, led upgrades and deployments for large retail and banking clients, and managed inventory and loaner programs for institutional tech teams.
I deliver strong customer service, network and systems troubleshooting, hardware replacement and imaging, and deployment coordination to keep operations running smoothly.
Experience
Work history, roles, and key accomplishments
Owner / Technician
Affordable Computers Repair
Jan 2000 - Present (25 years 9 months)
Founded and operated a computer repair business for troubleshooting, hardware replacement, virus removal, and POS installs; completed laptop component repairs and password resets for customers over 20+ years.
Field Technician
Retail Technology Group
Nov 2015 - Mar 2020 (4 years 4 months)
Provided on-site support and upgrades for POS systems and networks across restaurants and retail clients, installed payment devices and led PC upgrade projects for enterprise clients.
Inventory Manager
Robert Half / Thomas Jefferson University
Apr 2013 - Feb 2015 (1 year 10 months)
Managed IT asset receiving, imaging, loaner inventory and returns; deployed printers, processed off-lease computers, and coordinated equipment logistics and handling.
Education
Degrees, certifications, and relevant coursework
COCompTIA
CompTIA A+, Information Technology
2019 -
Completed CompTIA A+ certification training beginning December 2019.
TUTemple University
High school diploma, General Studies
High school diploma obtained; attended Temple University in Philadelphia, PA (education listed in resume).
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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