Robert Sweeney

I am an IT support professional with hands-on experience across help desk, retail repair, and data operations. I have supported Apple, Windows, and Android devices through ticketing systems and in-person assistance.

I maintain and troubleshoot networks using Microsoft and Linux servers, DHCP, Active Directory, and user management, while applying information security practices like file encryption, antivirus deployment, and regular backups. In roles supporting customers and internal users, I performed password resets, device reimaging, virus removal, and a wide range of hardware repairs.

I hold an Associate of Science in CIS: Information Technology and seek to combine device repair, network administration, and security to reduce downtime and protect users. I thrive in customer-focused teams that value clear communication and hands-on problem solving.