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Patricia Cogswell

@patriciacogswell

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Detail-oriented professional with expertise in project coordination and customer service.

United States

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What I'm looking for

I am looking for a role that values efficiency and teamwork, offering opportunities for growth.

I’m a project coordinator with 7+ years of experience managing fast-paced schedules, keeping teams aligned, and making sure clients have a smooth, stress-free experience from start to finish. I’ve worked closely with field crews, designers, and homeowners—juggling multiple projects while using tools like Excel, Monday.com, and Service Titan to stay organized and drive results. I’m passionate about problem-solving, building strong relationships, and learning new systems—and I’m excited to bring that skill set into my next role, whether it’s project support, client onboarding, or implementation.

Experience

Work history, roles, and key accomplishments

Installation Coordinator

Lawrence Air Systems, Inc.

Jun 2017 - Apr 2025 (7 years 10 months)

Coordinated 3–5 HVAC projects weekly, managing scheduling for 5 field crews and 4 system designers. Processed and invoiced over $500,000 annually, maintaining high accuracy and timely delivery. Maintained Excel tracking sheets for financial reviews.

Project Coordination Scheduling Invoicing Budget Management Microsoft Excel Workflow Optimization

Installation Coordinator

Lawrence Air Systems, Inc.

Jul 2017 - Nov 2024 (7 years 4 months)

Coordinated 3–5 HVAC projects weekly, managing scheduling for 5 field crews and 4 system designers. Processed and invoiced over $500,000 annually with high accuracy. Created and maintained Excel tracking sheets for financial reviews.

Project Coordination Scheduling Invoicing Budget Management Microsoft Excel Workflow Optimization

Veterinary Technologist

Veterinary Neurology and Pain Management

Dec 2016 - Aug 2017 (8 months)

Developed strong relationships with clients by providing excellent customer service and effectively communicating about the health of their pets.

Customer Service Client Communication Veterinary Technology Problem Solving

Veterinary Technologist

Veterinary Neurology and Pain Management

Dec 2016 - Aug 2017 (8 months)

Developed strong relationships with clients by providing excellent customer service and effectively communicating about their pets' health.

Customer Service Client Communication Veterinary Technology Problem Solving

Teledata Representative

ADP

Jan 2006 - Jan 2010 (4 years)

Provided outstanding customer service and support to clients, resolving inquiries efficiently. Processed payroll accurately each pay period utilizing ADP software.

Customer Service Payroll Processing ADP Customer Support Problem Solving

Teledata Representative

ADP

Jan 2006 - Jan 2010 (4 years)

Provided outstanding customer service and support to clients, efficiently resolving inquiries and processing payroll accurately each pay period using ADP software.

Customer Service Payroll Processing ADP Customer Support Problem Solving