Open to opportunities

Star Hayden

@starhayden

Message

I am an experienced administrative professional specializing in project scheduling and customer service.

United States

Message

What I'm looking for

I seek an administrative or project management role where I can own scheduling, coordination, and process improvements within a collaborative, growth-oriented team.

I am a results-driven administrative and project management professional with experience in scheduling, customer service, sales, and marketing. I currently manage projects for a window and door company, coordinating contractors, homeowners, and field crews to ensure projects are documented and completed on schedule.

I oversee permitting documentation, quality control, and field coordination while managing budgets, bookkeeping, and the Marketing Development Fund. I regularly use Salesforce, Concur, Excel, and SharePoint to maintain accurate records, issue memos, and process expenses.

I take pride in being a mature, motivated worker who goes above and beyond to meet expectations. I enjoy training and managing teams, streamlining schedules, and supporting cross-functional communication to deliver consistent results.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Englewood Glass & Mirror

Jan 2023 - Present (2 years 7 months)

Manage project intake, permitting documentation, contractor/homeowner coordination, and field crew schedules to ensure timely completion and compliance with contract scopes. Perform quality control and communicate revisions or conflicts to stakeholders.

Project Management Scheduling Permitting Project Coordination Quality Control Documentation

Marketing Administrative Coordinator

PGT Industries

Jun 2022 - Jan 2023 (7 months)

Managed marketing correspondence, events, and budgets while administering the Marketing Development Fund via Salesforce and handling bookkeeping and Concur expense submissions. Issued dealer credit/debit memos and coordinated internal and external stakeholders.

Salesforce Concur Budgeting Event Coordination Bookkeeping Marketing Operations Credit Memos

Production Scheduler

PGT Industries

Nov 2016 - Jun 2022 (5 years 7 months)

Created and maintained manufacturing schedules, level-loaded production, and adjusted plans to ensure on-time delivery while coordinating with Customer Service and Purchasing. Produced and updated reports using Excel and SharePoint and managed order/bridge file entries.

Production Scheduling Excel SharePoint demand planning Vendor Management Order Entry Bridge File Management

Scheduling Manager

Front Row Event and Production Management

Jul 2015 - Nov 2016 (1 year 4 months)

Managed recruiting, training, and nationwide staffing coordination; established hiring requirements and sourced applicants through agencies, recruiters, and job sites. Conducted interviews, verified references, and coordinated background checks and onboarding.

Recruiting Training Scheduling Onboarding Background Checks Interviewing