Brian Makumi

Taught theoretical and practical hotel and catering courses to certificate and diploma students, delivering hands-on culinary and service training while preparing curriculum-aligned lesson plans and assessments.

Managed catering production and staff, enforcing food safety (HACCP) and quality standards while meeting production targets and reducing waste through inventory and process controls.

Prepared and issued invoices, reconciled bank statements and supplier records, and maintained accurate receipts and petty cash controls to support audits and timely collections.

Delivered attentive front-of-house service, accurately processed orders and payments, and handled guest inquiries and complaints to maintain high customer satisfaction and repeat visits.

Supported daily restaurant operations and learned service standards, menu familiarization, and guest interaction techniques through supervised practical shifts.

Provided dining service during peak season, taking orders, delivering meals, and ensuring cleanliness and guest satisfaction in a lodge setting.

Supervised restaurant staff, coordinated service shifts, and ensured service quality and smooth floor operations during acting tenure.

Gained practical exposure to lodge operations, assisting with food service, guest relations, and back-of-house tasks during internship.

Grade: Second Class, Upper Division

Completed a Bachelor of Catering & Hotel Management at Kisii University, graduating Second Class, Upper Division in 2017.

Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE) at St. Charles Lwanga School, Kitui in 2012.

Completed primary education and obtained the Kenya Certificate of Primary Education (KCPE) at Kasyala Primary School in 2008.