patience Iravuha

I am a results-driven Executive Virtual Assistant with over 2 years of experience providing high-level administrative and customer support in remote settings. My expertise lies in calendar and inbox management, data entry, and web research, where I have consistently streamlined operations and improved team productivity. I pride myself on my ability to handle email correspondence, schedule meetings, prepare documents and presentations, and maintain organized digital systems.

Currently, I provide executive support at Lenana Villas, where I have enhanced task completion rates by 40% through effective prioritization and time management. I manage an average of 200+ emails per week for executive clients, improving response efficiency by 35%. My commitment to customer satisfaction is evident in my ability to resolve 98% of client issues on the first contact, boosting satisfaction ratings significantly. I am proficient in using tools like Google Workspace and Microsoft Office to support executives and ensure smooth day-to-day operations.