Andrew  GitunduAG
Open to opportunities

Andrew Gitundu

@andrewgitundu

Experienced Executive Virtual Assistant

Kenya
Message

What I'm looking for

Seeking a challenging role that leverages my exceptional customer service skills, organization abilities, and expertise in email marketing and data analysis to drive business growth and success.

As a seasoned Executive Virtual Assistant, I bring 4+ years of expertise in customer engagement, retention, and research to increase website traffic. My strengths lie in calendar management, administrative support, and successful email marketing campaigns. I excel in handling communications and collaborating with cross-functional teams to provide exceptional customer service and organization skills.

With a proven track record of improving productivity by 30% through effective task delegation and performance monitoring, I am committed to maintaining a positive attitude and delivering high-quality results. My expertise in Google analytical tools, email marketing platforms, and e-commerce tools enables me to drive customer conversion and optimize business operations.

I am a detail-oriented and highly organized individual with exceptional communication skills, both written and verbal. I am proficient in a range of tools and platforms, including Hubspot, Gmail, Salesforce, Mailchimp, Shopify, and Google Analytics, among others.

Experience

Work history, roles, and key accomplishments

AH

Customer Service Representative

Angels Hair

Jan 2012 - Jan 2018 (6 years)

Launched a MailChimp feedback system, assisted in identifying marketing trends, and maintained sales conversion rate by 30% through effective negotiation and product recommendation.

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University logoJU

Jomo Kenyatta University

Degree, Business and Administration

2012 - 2016

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