Judith Akoth
@judithakoth1
Organized virtual and executive assistant supporting smooth daily operations.
What I'm looking for
I am a highly organized, detail-oriented Virtual and Executive Assistant with experience spanning customer service, data entry, email management, marketing support, and data annotation. I specialize in helping entrepreneurs and teams stay organized, manage communication efficiently, and maintain smooth daily operations through inbox management, calendar coordination, customer support, research, and administrative assistance.
I’m known for excellent communication, reliability, and the ability to manage multiple tasks while maintaining high service standards. In my roles, I’ve responded to customer inquiries across phone, email, and social media, maintained accurate records in company databases, and supported reporting and operational data analysis—always keeping work organized, accurate, and on time.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Nawiri African Sprouts Ltd
Jan 2025 - Dec 2025 (11 months)
Responded to customer inquiries via phone, email, and social media, providing product information and order/service support. Resolved customer complaints professionally and maintained accurate records of customer interactions in company databases.
Email Management & Marketing Assistant
Jumia Kenya
Jun 2021 - Feb 2022 (8 months)
Managed the company email inbox, prioritized communications, and supported email marketing campaigns and outreach. Coordinated social media marketing activities, monitored campaign performance, and prepared reports.
Data Entry Clerk
One Acre Fund
Jan 2024 - Present (2 years 5 months)
Entered and updated large volumes of farmer and financial data while verifying records for accuracy and database integrity. Maintained organized digital filing systems and supported reporting through operational data analysis.
Education
Degrees, certifications, and relevant coursework
Ajira Digital Program
Professional Development Program, Professional Development
2022 - 2023
Completed the Ajira Digital Program for online professional development from 2022 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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