PB

Looking for a job

Parul Bajpai

@parulbajpai1

Mac Administrator at Volkswagen managing Mac application security, lifecycle management, and deployments with Jamf Pro.

What I'm looking for

I’m looking for a responsible and challenging position in an IT team where I can build on my knowledge, use my skills, and find opportunities for growth based on achievements.

At Volkswagen, I manage Mac application security and lifecycle management, including testing and deploying applications through Jamf Pro. I also handle vulnerability-related work and create knowledge base documents and Mac knowledge-transfer sessions.

Previously, I worked as a Mac Administrator at Wipro, managing Apple devices with Jamf Pro and creating and deploying packages. I’ve also supported Apple and Windows users, handled software and VPN troubleshooting, and worked on Mac and Windows support.

Experience

Work history, roles, and key accomplishments

VO

Current

Senior Software Engineer

Current

Sep 2023 - Present (3 years 1 month)

Managing Mac application security, handling new Mac projects, and interacting with clients. Creating KB documents and providing Mac KT sessions to the team.

Jamf MacOS Application Security NVD CVE Change Management Incident Management Request Management Team Management Reporting

WI

Mac Administrator

Aug 2021 - Sep 2023 (2 years 1 month)

Leading the complete Mac team, managing Apple machines through JAMF Pro, and creating/deploying packages via JAMF Composer. Experienced in static and smart groups, patch management, and ABM.

Jamf Jamf Composer Packaging Pkg DMG Patch Management Static Groups Smart Groups ABM Troubleshooting Remote Management

CO

Remote Support Engineer

Jun 2020 - Jun 2021 (1 year)

Handling Apple and Windows users, installing and troubleshooting Adobe software, and resolving shared drive and VPN issues. Used LMI Tool and Jamf Remote for remote support.

MacOS Windows InDesign Photoshop Adobe Illustrator VPN F5 VPN Cisco AnyConnect Outlook Jamf Remote LMI Tool SMC Reset PRAM Reset

AT

L2 Support Engineer

Accenture Technology

Jan 2019 - Jun 2020 (1 year 5 months)

Managed Apple machines through JAMF Pro, handled INC's and RITM as per SLA, deployed NoMAD through policy, and performed printer deployment.

Jamf Nomad Active Directory Incident Management Request Management Printer Deployment MacOS

ST

Solution Engineer

Saburi TLC

Sep 2017 - Jun 2018 (9 months)

Provided Mac and Windows support to clients, including mail support and software installation. Had basic understanding of Jamf Policy.

MacOS Windows Software Installation Email Support Jamf Policy

EB

Technical Support Engineer

Excitel Broadband

Nov 2016 - Aug 2017 (9 months)

Provided technical support for Windows, including router configuration and email configuration.

Router Configuration Email Configuration Windows

Education

Degrees, certifications, and relevant coursework

NO

Noida

Master of Computer Application, Computer Application

2014 - 2016

Master of Computer Application (MCA) from Noida, 2014-2016.

KU

Kanpur University

Bachelor of Computer Application, Computer Application

2011 - 2014

Bachelor of Computer Application (BCA) from Kanpur University, 2011-2014.

JA

Jamf

Jamf 100 Certified, Jamf

Certified Jamf 100 Course.

AW

AWS

AWS Cloud Practitioner, Cloud

Certified AWS Cloud Practitioner.

Tech stack

Software and tools used professionally

Adobe Photoshop

Adobe InDesign

Adobe Illustrator

Nomad

JAMF

ServiceNow

Microsoft Outlook

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

2625k+ INR

Job categories

Mac Administrator Software Engineer Remote Support Engineer L2 Support Engineer Solutions Engineer Technical Support Engineer

Skills

MacOS Management Jamf MacOS Security Application Lifecycle Management Application Packaging Application Deployment Patch Management Compliance Management Vulnerability Management NVD CVE Jamf Composer Casper Apple Business Manager

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