I seek a Business Analyst–oriented role where I can apply skills gained from payroll operations, including data analysis, SLA tracking, process improvement, and cross-functional collaboration. I aim to identify gaps, document requirements, and support data-driven decisions to improve operational efficiency.
Vishnu Jannu
@vishnujannu
Client-focused payroll and account management professional driving reliable delivery.
What I'm looking for
I am a client-focused account management and payroll professional with hands-on experience managing 40+ concurrent client accounts in fast-paced, deadline-driven environments. I own delivery end-to-end, handle escalations, and consistently meet SLAs and KPIs while working closely with cross-functional teams.
I have processed US and Canada payrolls across multiple pay groups, set up and validated garnishments in Workday, conducted audits and legal checks, and collaborated with operations, legal, and technology teams to resolve complex issues. I bring strong time management, problem-solving, legal research, and data-validation skills to ensure accurate, compliant outcomes.
I am recognized for quickly adapting to processes, independent ownership of accounts, and maintaining high client satisfaction through reliability, responsiveness, and attention to detail. I’m interested in roles that blend operational delivery, process improvement, and system-driven optimisation.
Experience
Work history, roles, and key accomplishments
Managed 40+ client payroll accounts end-to-end, processing US and Canada payrolls and ensuring compliance while consistently meeting SLAs and KPIs. Resolved escalations, implemented process changes with cross-functional teams, and validated garnishments in Workday to ensure accurate deductions.
Operations & Inventory Support Intern
Reliance Industries
Mar 2017 - May 2017 (2 months)
Supported daily operations and inventory management, maintaining accurate records and handling queries and basic escalations to ensure timely deliveries. Improved data quality through structured documentation and cross-functional coordination.
Education
Degrees, certifications, and relevant coursework
Narsee Monjee Institute of Management Studies
Postgraduate Diploma in Marketing, Marketing
2019 - 2021
Completed a postgraduate diploma in Marketing with coursework focused on marketing principles and applied management practices.
Mulund College of Commerce
Bachelor of Management Studies, Management Studies
2015 - 2018
Earned a Bachelor’s degree in Management Studies with foundational training in business and management disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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