Parimi Rahul
@parimirahul
Fraud Investigator skilled in transaction monitoring and customer-first support to prevent losses and resolve issues.
What I'm looking for
I’m a results-driven professional with experience as a Fraud Investigator and Customer Service Executive. I detect and prevent fraudulent actions through extensive analysis and risk assessment, while also staying strongly customer-centric—answering questions, handling complaints, and ensuring customer satisfaction.
In my fraud work, I analyze fraudulent transactions using advanced detection tools, investigate suspicious account activities and claims, document findings, and prepare reports for management. I also collaborate with law enforcement and specialized units, and in customer support roles I maintain accurate records in the database and provide feedback on recurring issues to improve service.
Experience
Work history, roles, and key accomplishments
Fraud Investigator
Synchrony (Knowledge City)
Oct 2025 - Apr 2026 (6 months)
Analyzed suspicious and fraudulent transactions using detection tools, investigating account activity and claims. Prepared reports for management and coordinated evidence gathering with law enforcement and relevant specialized units.
Assisted customers with inquiries by providing accurate product information and resolving complaints through clear communication and problem-solving. Documented customer interactions in the database and shared feedback with management to improve service quality.
Education
Degrees, certifications, and relevant coursework
Army Public School, Gopalpur
10th Grade (CBSE), MPC
Completed 10th MPC (CBSE) at Army Public School, Gopalpur.
Narayana Jr. College, West Maredpally
Intermediate, Intermediate
Completed Intermediate studies at Narayana Jr. College, West Maredpally.
Availability
Location
Authorized to work in
Job categories
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