Aritra Mondal

I am an investigation specialist with over three years of experience in transaction risk, fraud detection, and chargeback investigation at major firms.

I have hands-on experience analyzing transaction data, monitoring account activity, and processing chargeback disputes within strict regulatory timeframes to minimize financial loss.

I collaborate with internal teams and banking partners to gather evidence, escalate high-risk cases, and maintain accurate audit trails while meeting KPIs for turnaround, accuracy, and customer satisfaction.

I bring a results-driven approach, strong analytical skills, and prior customer service experience to support operational efficiency, fraud prevention, and customer trust.