Looking for a job

Reshma Bendalam

@reshmabendalam

Fraud investigator at Concentrix, where I investigated account takeover, identity theft, and card fraud across e-commerce.

India

Message

What I'm looking for

I’m seeking a challenging position in a reputable organization where I can expand my learning, knowledge, and skills.

At Concentrix, I investigated suspected fraud, policy violations, and financial irregularities in e-commerce. My work included identifying Ultimate Beneficial Owners, reviewing high-risk businesses through enhanced due diligence, and monitoring changes in ownership and directorship.

At Wipro, I investigated transaction, chargeback, and dispute cases, and reviewed account activity and supporting documents for fraud signals. I also contributed ideas for an investigation tool to reduce manual review time; the idea was implemented.

Experience

Work history, roles, and key accomplishments

Senior Representative

Concentrix

Jan 2026 - Jul 2026 (6 months)

Conducted fraud investigations and enhanced due diligence for e-commerce trust and safety. Identified fraud types including account takeover, identity theft, card fraud, and check fraud.

Document Risk Investigation KYB Fraud Investigation Enhanced Due Diligence UBO Identification Account Takeover Identity Theft Card Fraud Check Fraud Investigative Reporting Presentation Skills

Subject Matter Expertise

Wipro

Aug 2023 - Dec 2025 (2 years 4 months)

Assisted in fraud investigations by reviewing customer transactions to identify fraudulent activities such as chargebacks, risky payments, transfers, refunds, and disputes. Conducted in-depth investigations into suspected fraudulent activities and contributed to fraud detection system enhancements.