panashe jeche

Hi, I'm Panashe Clydie Jeche, a dedicated and customer-focused Customer Service Representative with 3 years of experience delivering exceptional support to clients. I am passionate about resolving issues, answering questions, and providing personalized solutions to ensure customer satisfaction. My excellent communication skills, empathy, and positive attitude help me build strong relationships with customers and exceed their expectations.

Throughout my career, I have worked in various roles, including Assistant IT Technician and Customer Care Representative, where I implemented tech solutions that improved efficiency by 45%. I take pride in my ability to resolve 95% of support tickets within 24 hours, achieving a 98% satisfaction rate in customer surveys. I am committed to continuous improvement and adapting to new challenges in the customer service landscape.