Pámela Jimenez

Collected, cleaned, and analyzed large clinical datasets to deliver data-driven insights. Built KPI dashboards, automated reports (40% faster), and applied statistical methods to detect trends and anomalies. Used Power BI, Excel, databases and SQL to improve workflow, accuracy, and decision-making in healthcare ops.

Transformed sales and CRM data into actionable insights with Power BI and Excel dashboards. Led QBRs with KPIs, trend analysis, and performance metrics. Used S.M.A.R.T. goals and analytics to track team performance. Linked training outcomes to data, boosting sales conversion and engagement via real-time dashboard coaching.

Analyzed operational data and KPIs to drive training strategy, performance insights, and process improvement. Used performance analytics to link training impact with business trends. Built data-driven programs and delivered real-time coaching. Created reports on module completion and outcomes for stakeholder decision-making.

Provided customer service for checking accounts, resolved billing concerns, and explained bank statements and account options to customers.

Delivered customer service to healthcare professionals, explaining insurance payments and regulations, ensuring clarity and compliance with North American laws.

Assisted customers with billing inquiries and troubleshooting, while successfully cross-selling higher plans and bundles.

Activities and societies: Skills you gain: Web Scraping Data Analysis Computer Programming Data Manipulation Programming Principles File Management Numpy Data Import/Export Jupyter Pandas (Python Package) Object Oriented Programming (OOP)

Solid foundation in Python by learning syntax, data types, expressions, variables, and string operations
Apply Python logic using data structures, conditionals, loops, functions, exceptions, objects, and classes.
Use Python libraries like Pandas and Numpy write and run code in Jupyter Notebooks
Access web data via REST APIs using requests and scrape content with BeautifulSoup

Studied psychology with a focus on emotional intelligence and personal development, achieving EQF Level 6 certification.

Grade: White Belt

Completed a leadership certification program, enhancing skills in team management and strategic decision-making.

Completed a program in Medical Sales Representation, focusing on the skills necessary for effective sales in the healthcare sector.

Completed an affiliate marketing course to gain insights into digital marketing strategies and customer engagement.

Activities and societies: Skills you gain: Web Scraping Jupyter Data Analysis Pandas (Python Package) Data Science Data Manipulation Data Processing Matplotlib Data Collection Dashboard Python Programming Data Visualization Software

Play the role of a Data Scientist / Data Analyst working on a real project.

Demonstrate your Skills in Python - the language of choice for Data Science and Data Analysis.

Apply Python fundamentals, Python data structures, and working with data in Python.

Build a dashboard using Python and libraries like Pandas, Beautiful Soup and Plotly using Jupyter notebook.

Activities and societies: Skills you gain: User Accounts Content Performance Analysis Web Analytics Marketing Analytics Google Analytics Dashboard

Understand how Google Analytics organizes data.

Interpret the Audience, Acquisition and Behavior reports.

Activities and societies: Skills you gain: Histogram Data Analysis Tree Maps Scatter Plots IBM Cognos Analytics Data Storytelling Pivot Tables And Charts Data Visualization Dashboard Microsoft Excel Data Visualization Software

Create visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

Explain the important role charts play in telling a data-driven story.

Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

Build and share interactive dashboards using Excel and Cognos Analytics.

Completed an analysis course focused on mobile platforms, enhancing skills in data interpretation and mobile marketing.

Activities and societies: Skills you gain: Data Manipulation Data Storytelling Microsoft Power Platform Business Reporting Power BI Business Intelligence Data Import/Export Report Writing Data Cleansing Data Presentation Data Modeling

Build report with visualizations

Manage data relations and transform data with Power Query

Explore additional Power BI features like filtering, publishing and graphs customization