Open to opportunities

Palak Patel

@palakpatel4

Customer Support Executive at Altruist Technologies who handled customer queries and resolved issues through voice and chat support.

India

Message

What I'm looking for

I'm eager to contribute to a professional organization while developing my skills across business functions.

At Altruist Technologies Pvt. Ltd., I handled customer queries and concerns through voice and chat support. I resolved customer issues while maintaining productivity and quality standards.

I maintained customer records and followed standard operating procedures, while communicating with customers to understand their requirements and supporting daily operations with my team.

At Vintagram Photobooth, I explained packages and services, supported upselling, and managed on-site photobooth operations. I also handled payments, vouchers, customer feedback, and promotional posters.

For Kalp Vastra, a college startup and innovation competition concept, I developed a customer-focused customized clothing idea. I explored fabric choices, affordability, practical implementation, and collaboration with home-based tailors.

Experience

Work history, roles, and key accomplishments

Customer Support Executive

Altruist Technologies Pvt. Ltd.

Oct 2025 - Aug 2026 (10 months)

Handled customer queries and concerns through voice and chat support, resolving issues while maintaining productivity and quality standards. Maintained customer records and followed standard operating procedures.

Customer Support Voice support Live Chat Problem Solving Communication Skills Data Entry Microsoft Office

Sales Executive

Vintagram Photobooth

Jul 2025 - Aug 2025 (1 month)

Interacted with customers and explained packages, services, and options, promoting upselling based on customer requirements. Managed photobooth operations, payments, and customer feedback on-site.

Sales Customer Interaction Upselling Payment Handling Promotional Activities Communication Skills