
Supriya Kumari
@supriyakumari2
Customer Support Executive at Concentrix handling customer queries and working to resolve concerns.
What I'm looking for
At Concentrix, I handle customer queries through the assigned support process and work toward resolving customers’ concerns.
During my internships at Unschool and Ifortis Worldwide, I supported recruitment and candidate enrollment. I also created Excel reports at Unschool and hosted presentation events and guest sessions as a Committee Member at The Leaders Society.
Experience
Work history, roles, and key accomplishments
Handled customer queries and provided support through the assigned customer service process. Communicated with customers professionally and worked towards resolving their concerns.
Human Resource Associate
Ifortis Worldwide
Mar 2023 - Apr 2023 (1 month)
Promoted and enrolled candidates for internships as an HR Associate Intern at Ifortis Worldwide. Created campaigns, worked as a Campus Ambassador, and enhanced communication and marketing skills.
Committee Member
The Leaders Society
Aug 2022 - Apr 2023 (8 months)
Hosted presentation events and guest sessions on freelancing and career growth. Strengthened skills in event management, communication, and leadership.
Human Resource Intern
Unschool
Jan 2023 - Feb 2023 (1 month)
Led recruitment for Unschool's Marketing and Sales Internship, assessing candidates using a scoring system. Managed data, created Excel reports, and enhanced analytical and organisational skills.
Education
Degrees, certifications, and relevant coursework
St. Xavier's College, Ranchi
Bachelor of Commerce, Accounts
2020 - 2023
Completed B.Com (Accounts Hons.) and a Diploma in Computer Accounting & Taxation from 2020 to 2023.
Sree Ayyappa Public School, B.S.City
AISSCE (Class XII), General
2019 - 2020
Completed AISSCE (Class XII) from 2019 to 2020.
M.K.D.A.V. Public School, Medininagar
AISSE (Class X), General
2017 - 2018
Completed AISSE (Class X) from 2017 to 2018.
Elearnmarket
Stock Market for Beginners, Stock Market
Completed a certification in Stock Market for Beginners.
Great Learning
Digital Marketing for Beginners, Digital Marketing
Completed a certification in Digital Marketing for Beginners.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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