At Finnew Fintech, I handled inbound and outbound customer calls, answered inquiries, and explained products and services clearly. I consistently exceeded assigned sales targets.
I also generated leads through outbound calls and followed up with prospects to support conversion. I kept accurate records of customer details, call outcomes, and follow-up actions.
As a remote Social Media Manager for Resin Art Company, I responded to audience inquiries, planned content calendars, and created captions and graphics using Canva. I monitored engagement and adjusted content based on audience response.
My experience also includes reporting for Gee TV Africa, where I gathered information, interviewed sources, and edited written content. I’m Zendesk-trained and comfortable working remotely, including US shifts.
