Oweregbulam Emmauel Chukwuemeka
@oweregbulamemmauelch
Remote technical professional blending mechanical engineering with IT support and client success.
NigeriaWhat I'm looking for
I am a detail-oriented remote technical professional who combines a background in mechanical engineering with hands-on IT support, technical sales, and project coordination. I deliver reliable remote troubleshooting, ticket resolution, and clear technical documentation to improve client outcomes.
My experience includes remote technical support roles, virtual operations assistance, and sales engineering where I managed client relationships, conducted product demonstrations, and negotiated contracts. I have a proven record of streamlining virtual workflows, implementing efficiency improvements, and maintaining accurate client records and calendars.
I hold certifications in virtual assistance and general IT support, an HND in Mechanical Engineering, and volunteer experience with a major humanitarian organization. I seek remote opportunities that leverage my cross-functional skills in technical support, customer relations, and operational management.
Experience
Work history, roles, and key accomplishments
Virtual Operations Assistant
African Leaders Exchange
Aug 2024 - Present (1 year 2 months)
Coordinated remote administrative functions including executive calendar management, digital documentation organization, and cross-functional communications to streamline virtual workflows and improve efficiency.
Remote Technical Support Specialist
Digital Witch IT Support
Jun 2024 - Present (1 year 4 months)
Provided comprehensive remote IT troubleshooting and ticket-based technical support, documented solutions for a knowledge base, and managed multiple client relationships to improve resolution efficiency.
Sales Engineer / CSR
Dimensions Technical Limited
Jan 2017 - Dec 2020 (3 years 11 months)
Managed client relationships, executed sales prospecting (cold calls and email campaigns), delivered technical product demonstrations, negotiated contracts, and coordinated project implementation from 2017–2020.
UPVolunteer Coordinator
United Nations World Food Programme
May 2017 - Aug 2019 (2 years 3 months)
Assisted in organizing food distribution programs and logistics coordination, collaborating with diverse teams to ensure efficient delivery of supplies during humanitarian operations (May 2017–Aug 2019).
Education
Degrees, certifications, and relevant coursework
African Leaders Exchange (ALX)
Certificate, Virtual Assistance
2024 - 2024
Completed Virtual Assistant Certificate training focused on remote administrative functions, calendar management, and operational coordination.
Digital Witch IT Support
Training Certificate, IT Support
2024 - 2024
Completed General IT Support & Customer Service Representative training covering IT troubleshooting, ticketing systems, and customer support practices.
UniAthena, Athena Global Education
Diploma, Operational Management
2022 - 2022
Completed a Diploma in Operational Management focusing on operational processes, project coordination, and workflow optimization.
Joint Professional Training Support International
Certificate, QHSE Supervision
2020 - 2020
Completed Quality, Health, Safety, and Environment (QHSE) Supervision training addressing safety supervision and quality management practices.
Federal Polytechnic Nekede
Higher National Diploma, Mechanical Engineering
Awarded a Higher National Diploma in Mechanical Engineering with studies in mechanical systems and engineering principles.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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