Osama Rashid
@osamarashid
Experienced Client Relations Specialist focused on client satisfaction and growth.
What I'm looking for
I am an experienced Client Relations Specialist, Freelancer, and Entrepreneur with a strong background in helping clients and building lasting relationships. Over the past eight years, I have honed my skills in client support and business management, ensuring that clients are not only satisfied but also engaged. My ability to stay calm under pressure and work effectively within teams has been pivotal in my career.
As a Freelance Client Relations Specialist, I provided chat-based support for Twitch and Kick streamers, where I successfully reached out to potential clients and maintained positive relationships within the streaming community. Additionally, I managed my own Ladies Fabric Business for five years, where I dealt with inventory management, customer complaints, and sales forecasting through social media marketing. My entrepreneurial experience has equipped me with a unique perspective on client needs and business growth.
Experience
Work history, roles, and key accomplishments
Client Relations Specialist
Freelance
Provided chat-based client support for Twitch and Kick streamers, ensuring their needs were met efficiently. Reached out to potential clients to grow engagement and handled communications to maintain positive relationships with streamers and communities.
Entrepreneur
Ladies Fabric Business
Managed inventory and vendor relations, ensuring smooth operations and product availability. Dealt with customer complaints, forecasted sales trends, and generated leads through social media marketing.
Education
Degrees, certifications, and relevant coursework
Govt. Degree Boys College (Buffer Zone)
Intermediate, General Studies
2010 - 2012
Completed intermediate education at Govt. Degree Boys College (Buffer Zone). Focused on foundational studies to prepare for further academic or professional pursuits.
Al-Habib Grammar School
Matriculation, General Studies
2008 - 2010
Completed matriculation at Al-Habib Grammar School. Gained fundamental knowledge across various subjects, establishing a strong educational base.
Availability
Location
Authorized to work in
Job categories
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