At Regbits Pvt Ltd, I’m the main point of contact for clients, handling calls, emails, and messages while documenting interactions, contracts, and project details. I was the first team member to exceed KPI targets in my first month and earned top performer for three consecutive quarters.
At Techesthetes, I acted as the link between clients and the technical delivery team, turning client requests into clear written briefs and documentation. I also earned consistently positive feedback for responsiveness and practical solutions.
At Musketeers Tech, I resolved client inquiries and follow-ups through LinkedIn and email, and gathered information to support a 20% increase in lead generation. I also compiled market research and documentation for client-facing proposals.
For my final-year project, Book Your Stylist, I led requirements gathering and wrote design documentation, user manuals, and test procedures. I also wrote test cases and ran QA testing to identify and document issues before release.
