Lilian Kim

I've supported Summer Health Hospital as a remote receptionist, managing patient inquiries, incoming calls, appointment scheduling, referrals, documentation, EMR updates, and telehealth operations while maintaining HIPAA requirements.

During my medical attachment at Kenyatta University Teaching, Referral & Research Hospital, I coordinated appointments and referrals, updated electronic health records with daily reviews and vitals, interpreted laboratory and imaging results, and completed SOAP documentation and follow-up care.

I'm trained in medicine through an MBChB program at Kenyatta University, with supervised clinical experience across internal medicine, surgery, pediatrics, obstetrics and gynecology, psychiatry, family medicine, and emergency medicine.

I bring organized, empathetic patient communication alongside practical experience in clinic scheduling, healthcare documentation, medical billing, inbox management, and patient care coordination.