Open to opportunities

Michael Nzisa

@michaelnzisa

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Detail-oriented Virtual Assistant with a background in Clinical Medicine.

Kenya

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What I'm looking for

I am looking for a remote Virtual Assistant position where I can leverage my medical knowledge and administrative skills to support healthcare entrepreneurs and improve efficiency.

I am a detail-oriented and tech-savvy Virtual Assistant with a strong background in Clinical Medicine. With nearly a year of experience in a busy Level 4 facility, I have proven my ability to support healthcare founders and medical teams effectively. My expertise lies in managing calendars, communications, insurance pre-authorizations, and EMR systems, ensuring that operations run smoothly and efficiently.

In my current role as a Clinical Officer and Virtual Admin Support at Mikindani Hospital, I deliver outpatient care to over 30 patients daily while managing essential administrative tasks. My role as a Virtual Assistant to a healthcare founder has further honed my skills in email and calendar management, drafting correspondence, and creating reports that enhance patient flow and service optimization. I am committed to delivering value by streamlining operations and maintaining healthcare compliance.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant to Healthcare Founder

Current

Private Telehealth Practice

Mar 2024 - Present (1 year 7 months)

Managed the founder's email, calendar, and Zoom meeting schedules across multiple time zones. Drafted client correspondence, medical memos, and digital intake forms, and created weekly reports on patient flow and service optimization.

Calendar Management Zoom)Memos Digital Intake Forms Report Writing Dropbox Zoom

Clinical Officer & Virtual Admin Support

Mikindani Hospital

Sep 2024 - Present (1 year 1 month)

Delivered outpatient care to over 30 patients daily in a Level 4 facility. Managed EMR entries, medical reports, and patient communication while coordinating with pharmacies, labs, and support staff to streamline workflows.

EMR Workflow Optimization Healthcare Compliance

Remote Virtual Assistant – Healthcare Startup

HealthBridge Solutions

Jan 2023 - Present (2 years 9 months)

Supported the CEO in organizing research files, meeting decks, and investor briefings. Implemented an AI chatbot for patient FAQs, which cut email load by 40%, and built custom Notion dashboards for operations and documentation.

Project Tracking Trello Notion Slack Microsoft Teams

Education

Degrees, certifications, and relevant coursework

Masinde Muliro University

Bachelor of Science, Clinical Medicine & Community Health

2020 - 2024

Completed a comprehensive program in Clinical Medicine & Community Health, gaining expertise in medical practices and community health initiatives. Acquired foundational knowledge and practical skills essential for healthcare delivery.

Helping Hands High School

Kenya Certificate of Secondary Education, General Studies

2015 - 2019

Successfully completed secondary education, earning the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.