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Oratile Summer Bolele

@oratilesummerbolele

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Detail-oriented professional with expertise in administration and customer service.

Botswana

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What I'm looking for

I am looking for a dynamic organization that values growth, collaboration, and innovation.

I am a detail-oriented and proactive professional with a strong background in administration, lending, and customer service. My experience includes assessing loan applications, managing client relations, and providing operational support. I pride myself on my problem-solving abilities and excellent communication skills, which allow me to thrive in fast-paced environments.

Throughout my career, I have demonstrated my commitment to delivering accurate results and fostering collaboration. My educational background in Project Management has equipped me with essential skills in project planning, risk management, and financial management. I am eager to contribute effectively to any role and embrace new challenges that promote personal and professional growth.

Experience

Work history, roles, and key accomplishments

Current

Loan Officer

Current

Lendico Holdings

Apr 2025 - Present (4 months)

Assessed and evaluated loan applications based on company criteria and client financial profiles, providing tailored loan solutions and clearly explaining terms and conditions. Maintained accurate records of loan agreements, disbursements, and repayments, conducting follow-ups to ensure timely repayments and resolve issues.

Loan Origination Financial Analysis Customer Service Risk Mitigation Regulatory Compliance Record keeping Client Relations Financial Products Problem Solving Communication

Administration/Lending Officer

Lanny Capital (Pty) Ltd T/A Pawn Express

Nov 2022 - Aug 2024 (1 year 9 months)

Managed customer relations to ensure customer retention and assisted clients with resolving account discrepancies, following up to ensure satisfaction. Delivered high-quality customer service by addressing inquiries, providing loan information, and guiding clients through the lending process.

Customer Relationship Management KYC Loan Processing Customer Service Problem Solving Communication Administration Account Reconciliation Lending

Cashier

C To C Energy T/A Caltex Filling Station

Jan 2017 - Jun 2017 (5 months)

Performed all checkout procedures in a timeous manner with accuracy and attention to detail, ensuring shelves were packed with requisite products. Processed all cash transactions according to company policy and procedures, servicing customers and assisting with product information.

Customer Service Inventory Management Attention To Detail Communication Problem Solving Retail Operations

Education

Degrees, certifications, and relevant coursework

Institute of Development Management

Bachelor of Project Management, Project Management

2018 -

Gained expertise in project appraisal, proposal writing, and implementation. Developed skills in project planning, human resource management, and risk and value management.