Tlamelo Gaogane
@tlamelogaogane
Customer-focused administration and support professional with 5+ years driving customer service, sales, and operations.
BotswanaWhat I'm looking for
I’m a results-driven administration officer with 5+ years of experience in customer service, sales, and client engagement. I’m a strong communicator who builds relationships, promotes services, and consistently works toward meeting targets.
In my current role as a Site Administrator, I handle customer inquiries, maintain records, and support daily operations, including payroll, petty cash, and delivery coordination. Previously, as a Sales Technician / Project Coordinator and Help Desk Manager, I coordinated client meetings and follow-ups, supported project delivery, managed customer requests and support services, and resolved complaints to strengthen client relationships.
Experience
Work history, roles, and key accomplishments
Site Administrator
Tswana Fuel
May 2024 - Present (1 year 10 months)
Handled customer inquiries and ensured quality service while maintaining accurate records to support daily operations. Assisted with payroll, petty cash, and coordination of deliveries.
Sales Technician / Project Coordinator
Rytec Investments (Pty) Ltd
Nov 2021 - Nov 2022 (1 year)
Coordinated client meetings and follow-ups, maintaining strong client relationships. Supported project delivery by assisting with team activities and coordination needs.
Help Desk Manager
Prior Worth (Pty) Ltd
Oct 2017 - Aug 2020 (2 years 10 months)
Managed customer requests and provided support services while maintaining records for operational needs. Handled petty cash and supported issue resolution through effective customer support.
Customer Consultant
Orinoco Call Centre
Sep 2014 - Aug 2016 (1 year 11 months)
Promoted products and handled customer inquiries, resolving complaints to maintain strong client relationships. Supported customer engagement through clear communication and responsiveness.
Education
Degrees, certifications, and relevant coursework
Gaborone Technical College
Advanced Certificate in ICT, Information and Communications Technology (ICT)
Completed an Advanced Certificate in ICT at Gaborone Technical College in 2013.
Botswana College of Engineering & Technology
Certificate in ICT, Information and Communications Technology (ICT)
Completed a Certificate in ICT at Botswana College of Engineering & Technology in 2010.
Availability
Location
BotswanaAuthorized to work in
Job categories
Skills
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