Angela Badi
@angelabadi
Experienced manager with a focus on client relationship and administration.
BotswanaWhat I'm looking for
I am a dedicated professional with a strong background in management and administration. Currently, I work at Botswana Life Insurance, where I meet with clients to understand their financial objectives and provide strategic advice on various products and services. My role involves managing client portfolios and ensuring their financial needs are met effectively.
Previously, I interned at the Ministry of Nationality Immigration and Gender Affairs, where I was responsible for processing national identity cards and managing deceased confirmations. My experience as a Call Agent at Orinocoo Call Center honed my customer service skills, allowing me to interact with clients and resolve their inquiries efficiently. I also gained valuable marketing experience during my attachment at Tati River Lodge, where I focused on enhancing customer relationships.
Experience
Work history, roles, and key accomplishments
Financial Advisor
Botswana Life Insurance
Jan 2022 - Present (3 years 8 months)
Met individually with clients to determine their financial objectives, risk tolerance, income expenses and assets. Offered strategic advice on products and services, such as investments, insurance coverage and debt management tools.
Officer Intern
Ministry of Nationality Immigration and Gender Affairs
Jan 2018 - Dec 2019 (1 year 11 months)
Managed deceased confirmation processes and processed National Identity cards. Captured and archived Identity application forms.
Call Agent
Orinocoo Call Center
Jan 2017 - Dec 2018 (1 year 11 months)
Ensured customer satisfaction by interacting internally and externally with customer queries and enquiries. Captured and verified customer inquiries.
Marketing Assistant
Tati River Lodge
Jan 2016 - Dec 2016 (11 months)
Sold the company's products and services, enhancing relationships between customers and the company. Conducted site visits to support marketing efforts.
Education
Degrees, certifications, and relevant coursework
AFRICA INSURANCE TRAINING INSTITUTE
Certificate in Short Term insurance (COP), Insurance
2022 - 2022
Undertook a specialized course in short-term insurance, covering essential concepts and industry standards. Developed skills in managing short-term insurance policies and client needs.
INSURANCE ACADEMY
Certificate In Long Term Insurance (COP), Insurance
2019 - 2019
Completed a comprehensive program focused on long-term insurance principles and practices. Gained expertise in various aspects of long-term insurance products and regulations.
BOTHO UNIVERSITY
BSC (HONS) in Business Management, Business Management
2013 - 2017
Acquired a Bachelor of Science with Honors in Business Management, focusing on core business principles and strategic management. Developed strong analytical and problem-solving skills applicable to various business environments.
Tech stack
Software and tools used professionally
Availability
Location
BotswanaAuthorized to work in
Job categories
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