Open to opportunities

oraan levi

@oraanlevi

Message

Customer-focused sales associate with strong management experience.

United States

Message

What I'm looking for

I am looking for a role that fosters growth and values customer relationships.

I am a dedicated sales associate with a passion for providing exceptional customer service and building lasting relationships. Currently, I work at Alo Yoga, where I assist customers with clothing and shoe selections, offering personalized recommendations that enhance their shopping experience. My ability to promote new arrivals and upsell complementary items has significantly contributed to our sales goals.

Previously, I served as a manager and barista at Cafe Sheera, where I honed my leadership skills by overseeing daily operations and training staff. I developed new drink items and marketing strategies, which helped elevate the café's profile in the community. My experience in various customer service roles has equipped me with the skills to manage high-pressure situations while maintaining a welcoming environment.

With a background in both sales and management, I am eager to leverage my skills in a dynamic environment that values customer engagement and teamwork. I am committed to continuous learning and growth, as evidenced by my recent completion of a coding boot camp, which has expanded my technical skills in web development.

Experience

Work history, roles, and key accomplishments

Current

Sales and Service Associate

Current

Alo Yoga

Jan 2024 - Present (1 year 5 months)

Assisted customers with clothing and shoe selections, offering personalized size and style recommendations. Built strong customer relationships by providing tailored advice and ensuring a welcoming shopping experience.

Customer Service Sales Product Knowledge Fashion Consulting Relationship Building

Barista

Cafe de la Plage

Jan 2024 - Dec 2024 (11 months)

Delivered high-end customer service by taking orders and preparing beverages to meet customers' expectations. Managed the café floor, ensuring smooth operations during peak hours.

Customer Service Order Taking Peak Hour Management

Marketing Team Member

Nonprofit Organization

Jan 2023 - Dec 2023 (11 months)

Participated in events to promote the organization and collect donations electronically. Assisted with various marketing initiatives to support the organization's goals.

Event Promotion Fundraising Marketing Strategy Electronic Donations

Manager/Barista

Cafe Sheera

Jan 2020 - Dec 2023 (3 years 11 months)

Prepared and served high-quality coffee and beverages, ensuring exceptional customer service. Opened and closed the café, managed daily operations, and maintained a welcoming environment.

Coffee Preparation Customer Service Operations Management Staff Training Social Media Management

Sales/Employee/Trainer

Planet Smoothie

Jan 2018 - Dec 2020 (2 years 11 months)

Operated the shop independently, preparing smoothies and managing customer orders. Trained over 10 new employees, fostering a positive work environment and ensuring service quality.

Smoothie Preparation Customer Service Inventory Management

Education

Degrees, certifications, and relevant coursework

UCLA Extension Coding Boot Camp

Graduate Certificate, Coding

Activities and societies: JavaScript, HTML, Cascading Style Sheets (CSS), React.js, MongoDB, REST APIs, API Testing, Node.js, Nodemon, Servers, SQL

Completed an intensive coding bootcamp focusing on modern web development technologies. Gained proficiency in JavaScript, HTML, CSS, React.js, MongoDB, and various API tools.

Santa Monica College

Associate of Arts, Communications Studies, Computer Science

Studied Communications Studies, focusing on effective communication strategies and media analysis. Also pursued coursework in Computer Science to build foundational knowledge in programming and computational thinking.