Ela Heby
@elaheby
Customer-focused sales professional with experience in retail and customer service.
United StatesWhat I'm looking for
I am a results-driven sales professional with a strong background in customer service and retail sales. With experience in handling customer inquiries, processing payments, and maintaining precise records, I possess the skills to drive revenue growth and expand market reach. My proficiency in working independently and as part of a team has allowed me to thrive in fast-paced environments, ensuring compliance with federal and state laws.
Throughout my career, I have developed a strong understanding of product knowledge, allowing me to provide tailored solutions to customers' needs. My experience in customer-facing roles has honed my ability to work effectively in high-pressure situations, maintaining a professional and friendly demeanor at all times.
I am a quick learner, proficient in distance work software, and possess excellent communication skills. I am confident in my ability to make a positive impact in a sales role, leveraging my skills and experience to drive business growth and success.
Experience
Work history, roles, and key accomplishments
Sales Associate
E Smoker Online LLC
Nov 2022 - Feb 2023 (3 months)
Handled customer questions to find them the best product for their needs. Became knowledgeable in products in the industry. Processed POS purchases and complied with federal and state laws.
Salesman
Mirizan LLC
Feb 2022 - Jun 2022 (4 months)
Worked independently selling products for a small business, increasing revenue, and expanding to markets across the county. Handled customer questions to find them the best product for their needs.
Customer Service Representative
Results CX
Jul 2021 - Sep 2021 (2 months)
Received calls from customers and assisted with billing issues, technical support, and account information with a professional and friendly demeanor. Managed and updated customer records while maintaining confidentiality and privacy.
Barista
Steve's Espresso
Jan 2020 - Mar 2020 (2 months)
Maintained a clean and sanitary workspace and equipment. Provided prompt service to customers, managed and restocked store supplies, and communicated with managers for resupplying.
Crew Member
McDonald's
Aug 2018 - Jul 2019 (11 months)
Took customer orders and prepared food, handling multiple tasks at once in a fast-moving environment. Ensured compliance with federal, state, and local food safety regulations.
Education
Degrees, certifications, and relevant coursework
Ela hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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