Opeyemi Shonibare

I support enterprise users, networks, and systems across helpdesk and infrastructure environments. At JoesandEves Limited, I administer and monitor the MiracleHR ERP system for internal teams and enterprise clients.

I’m an Electronics & Computer Engineering graduate and entry-level IT Support Specialist with hands-on experience supporting users, troubleshooting hardware and software issues, configuring email and office systems, maintaining networks and printers, and assisting with day-to-day IT operations.

During my IT support experience, I worked with Windows systems, Microsoft Office, email/IMAP configuration, LAN/WAN connectivity, network printers, internet connectivity, and basic server and infrastructure support. I also developed strong communication, documentation, problem-solving, and customer-service skills through working directly with users and supporting business operations.

I’m particularly interested in remote IT Support, Help Desk, Service Desk, Technical Support, and IT Operations roles where I can continue developing my technical skills while contributing to a reliable and responsive support experience.

Beyond traditional IT support, I’m building skills in Python, SQL, web technologies, and AI automation. I’m interested in using automation and AI to simplify repetitive business processes, improve workflows, and solve practical business problems. Long term, I want to grow into a technical professional combining IT support, automation, and AI engineering.